Get in touch
If you have a query about Plantsmith, our products or delivery, please use the form below to get in touch.
Frequently asked Questions
Please use the Trade Request Account form.
We are only able to deliver to mainland UK. Currently we are unable to deliver to the Republic of Ireland, Northern Ireland, Jersey or the Channel Islands. Apologies for any inconvenience. However please do get in touch to register your interest.
For all trade orders delivery is included with the price you see on the product page. To view pricing information please ensure you are logged in to your trade account.
Orders are usually processed and delivered within 3 to 5 working days.
We process orders for despatch up to midday Mon-Fri. Orders received after 12pm will be processed the next day and any orders received after 12pm on Friday will be processed on Monday.
Once your order has been shipped you will receive a despatch notification by email which includes a tracking link.
Please visit our comprehensive FAQs page, or get in touch – we’re always happy to help.
Get in touch with us
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